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Search Relevance Engineers
Remote - Americas
Engineering & Data
About the role
Step into the intersection of engineering and data science at Shopify as a Search Relevance Engineer. You'll be designing and implementing AI-powered search and discovery solutions that empower our merchants and revolutionize their experiences. In a role that thrives on change and mastery, you'll push the boundaries of what's possible, crafting tangible solutions that make a real difference in the daily lives of entrepreneurs.
Key Responsibilities:
Collaborate with data scientists and engineers to productionize data products through load testing, metrics analysis, and experimentation.
Design and implement features to enhance search and recommendation relevance, including semantic search, query understanding, and personalization.
Build and maintain data pipelines for information retrieval systems.
Tune queries that power search and discovery experiences.
Develop tools for evaluation and relevance engineering, adhering to high-quality software engineering practices.
Prioritize and communicate effectively with both technical and non-technical audiences.
Mentor engineers and data scientists.
Qualifications:
Mastery of relevance engineering, with experience in discovery and recommendation systems powered by Elasticsearch, Solr, Lucene, or vector databases.
Extensive experience using Python, with a strong grasp of object-oriented programming (OOP) fundamentals.
Ability to write efficient, optimized code with low latency requirements.
Strong software development background, with proven problem-solving skills and technical system thinking.
Experience in training, evaluating, testing, and deploying machine learning, natural language processing, or generative AI products at scale is a plus.
Familiarity with statistical methods like regression, GLMs, or experiment design and analysis is welcome.
Exposure to other languages such as Ruby, Rails, Rust, or Typescript is advantageous.
This role may require on-call work.
At Shopify, we pride ourselves on moving quickly—not just in shipping, but in our hiring process as well. If you’re ready to apply, please be prepared to interview with us within the week. Our goal is to complete the entire interview loop within 30 days. You will be expected to complete a pair programming interview, using your own IDE.
This role may require on-call work.
Ready to join a team of driven crafters building world-class search and discovery experiences? Join us and make commerce better for everyone.
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion
Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
Embrace differences and disagreement to get shit done and move forward
Work digital-first for your daily work
We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.
Shopify
We hire people, not resumes. If you think you’re right for the role, apply now.
Application
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For business reasons, we are looking to hire this role in Canada, the United States, Ireland, or the United Kingdom. If you secure this position, will you be based in one of these countries?*
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Which track are you interested in pursuing with Shopify?*
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Please select the tools and technologies you are proficient in.*
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What is your preferred programming language for interviews?*
As an Engineer, how would you describe your experience on projects?*
I haven't led a project yet, but I've contributed to the tasks assigned to me and learned from the process.
I've led a small project or a part of a larger project from start to finish.
I've led multiple projects across teams and stakeholders, and was accountable for the project's success.
I've led high-stakes projects spanning multiple stakeholders, disciplines, and technical complexities.
Describe your involvement in the design and architecture of a software application in your current role.*
I've implemented features based on existing designs and learned from the process.
I've contributed to the design and architecture of components or features within a larger application.
I've led the design and architecture of entire applications or significant parts of complex systems.
I've been responsible for the design, architecture, and delivery of multiple complex, large-scale systems.
As an Engineer, how would you describe your approach to mentorship?*
I'm still learning the ropes, so I focus more on learning myself, rather than mentoring others.
I'm comfortable with my skills, but I haven’t done any official mentoring.
I actively mentor less experienced engineers, sharing my knowledge and often lead team discussions.
I am a craft mentor across the organisation, and am often consulted on high-level decisions.
Please give an example of a project you've worked on involving search relevance. How did you know the search was working as intended? (Plus, any other details you’d like to share!)*
What technology or tool have you been tinkering with lately?*
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