Remote SaaS Support Engineer (Education Security)

A security awareness training platform is seeking a Technical Support Engineer to manage customer support tickets and resolve technical issues for school IT administrators. This role involves diagnosing email delivery problems, troubleshooting browser add-ons, guiding customers through onboarding, and escalating bugs to engineering. A Bachelor's degree in Computer Science or equivalent experience is required. The position offers benefits including health insurance and 18 days of PTO.

Back to blog

Other Jobs To Apply

No other job posts for this day.