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Lead Clinical Application Administrator - Veeva Vault

This a Full Remote job, the offer is available from: Indiana (USA)

Overview:

Clinical Application Administrator - Veeva Vault

India Bengaluru

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

The Application Analyst supports assigned Level 1 or 2 business applications and works with staff to collect information about current business processes to determine impact to the business application. Application Analysts may serve as backup or trainee on Level 3 business applications. The Application Analyst advises management on best outcomes and will support colleagues from across the company to resolve business process and application issues and put appropriate solutions in place. Application Analysts also provide support within initiatives related to assigned business applications.

Responsibilities:

Communicate with stakeholders to ensure mutual understanding of requirements and functional specifications
Review business processes involving assigned business applications and develop optimization strategies, including gathering critical information from meetings with various stakeholders and producing useful reports
Evaluate needs and determination of feasibility based on business application capabilities and process improvement standards
Document and effectively communicate your efforts, insights, and recommendations, including conducting meetings and presentations to share ideas and findings
Ensure assigned business applications and processes meet business needs and requirements through user acceptance testing
Research and propose efficient and economical ways to improve processes and optimize efficiencies within the assigned business applications
Develop relationships throughout the company and its affiliates
Assist with creation of and update training documents related to assigned business applications
Develop skills in multiple technical environments and grasp a variety of business processes
Resolve support issues related to assigned business applications
Supports adoption efforts and usage optimization related to assigned business applications
Assist with development of communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way related to assigned business applications
Build vendor partnerships for assigned applications
Provides coaching and training as needed for new or junior team members
Assist with release management for assigned applications
May serve as technical owner of assigned applications
May participate in validation activities as needed
Other duties as assigned

Qualifications:

Bachelor’s degree in Business or related field with 2+ years of analytical experience
Experience in configuring and resolving issues in multiple Veeva Vaults required.
Exceptional analytical and conceptual thinking skills
Ability to influence stakeholders and work closely with them to determine acceptable solutions
Excellent communication and documentation skills, including technical writing
Experience creating detailed assessments and giving presentations
Excellent planning, organization, and time management skills
Experience leading and supporting successful projects
Experience with strategic business process modeling and traceability